Subscription
Your Savings & Commitment
When you subscribe, you receive 15% off your first order. In exchange, all subscription plans require a minimum of two (2) shipments before cancellation is allowed. This applies regardless of the delivery frequency you choose.
Before Two Shipments
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A subscription cannot be ended before the second shipment has been processed.
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If you request cancellation before the second order, the request will not be approved.
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Your second order will still be billed and shipped.
If a chargeback or payment dispute is filed before the second shipment:
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The 15% discount applied to your first order will be removed.
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We reserve the right to recover that discount and any related fees through your payment provider, consistent with these published terms.
After Two Shipments
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Once your second order has shipped, you may cancel your subscription at any time with no further obligation.
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Cancellations can be made easily through your customer portal or by emailing hello@getkensia.com.
Why This Policy Exists
This policy ensures that the subscription discount is used fairly and consistently for all customers. It applies to every subscription order placed on Getkensia.com.
By placing a subscription order, you agree to these terms as a condition of receiving the discounted subscription price.